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log in difficulties

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 can someone please help with a log in issue. i have asked the IT email but the guy there doesn't seem to be able to help.


 i want to login on my ipad so that I can take the course with me . I am logged in on my desktop currently.


 i cant remember my password, so on my ipad i cant log in and there is no 'forgotten password ' option. I cant find anywhere on my profile ( desktop) to change my password.  The IT guy has sent me a change password link, but when I click n that it just tells me I am alrady logged in- but im not logged in on my ipad.




 thanks, Lucy

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