log in difficulties

[Lucyno3]

Hi 

 can someone please help with a log in issue. i have asked the IT email but the guy there doesn't seem to be able to help.

 

 i want to login on my ipad so that I can take the course with me . I am logged in on my desktop currently.

 

 i cant remember my password, so on my ipad i cant log in and there is no 'forgotten password ' option. I cant find anywhere on my profile ( desktop) to change my password.  The IT guy has sent me a change password link, but when I click n that it just tells me I am alrady logged in- but im not logged in on my ipad.

 

 frustrating

 

 thanks, Lucy

[Nathan]

Hi Lucy,

Are you asking about Vimeo? Here is the link to reset your password.

You can change your password by clicking on your profile picture and navigating to Settings > Account > Password, but you will need to enter your current password, which you don’t remember, so just start with the reset link above.

[Lucyno3]

Hi Nathan

 

 thanks. Its sorted now. I dont know what Vimeo is? I just access my course via the website ( I think)